Embrace Change?

In-charge briefed me and our technician on the progress of going paperless in the pharmacy a couple of days back. Essentially, the doctors prescribe, and the e-prescription will flow to the pharmacy side such that we can start preparing the meds before the patient arrives. Problem: my pharmacy is located within the bowels of the 3 clinics we serve. Patients can wait to pay for consultation at the clinic cashier and wait to collect medicine at the pharmacy simultaneously. This is unlike the main pharmacy which has a buffer time to prepare the medicine as the patients usually make payment for consultation at the clinics first then proceed to collect medicine at the pharmacy.

When my in-charge said there is a chance that paperless would not progress to our pharmacy, me and my technician were relieved, BUT we must have statistical documentation that the process does not benefit us and worsen the current work process. Ain't it easy. All I need to do is to make sure the process does not work, but me and my big mouth (this comes with being close to your in-charge and you think you can say anything and still get away with it) had to verbalise my thoughts.

My in-charge then reminded me that in our annual appraisal embracing change is one area that will be assessed. Can I just ask what sort of change does the institution want me to embrace? You embrace changes that will help you progress; that improves working conditions for staff; that improves the work process? Or you embrace changes because somebody tells you to; because it is the CEO's pet project; because other people are doing it as well?

Maybe I'm just being stubborn, but not without a cause. Will not go into the whole long list of why it would not work for my pharmacy. Spoke to in-charge, he agreed with me and even emailed big boss the list of reasons why we would have difficulty implementing paperless workflow in our pharmacy. So what the h**k does he want me to embrace?!

I wonder if any other organisations assess their employee's ability to embrace changes as part of the annual appraisal? Maybe it's just my institution...